United Upgrades Guam Airport Lobby Experience and Announces First MAX 8 Aircraft To Arrive in February 2026

HAGÅTÑA, Guam, December 2, 2025 – United Airlines celebrated the completion of its Guam lobby refresh with a ribbon-cutting event at the Antonio B. Won Pat International Airport. The transformed United check-in experience includes 15 new and efficient next-generation kiosks, bag drop lanes, and upgraded customer service counters. 

The new lobby experience is designed to save customers time during check-in and increase expediency with United’s new high-efficiency kiosks. The new kiosks are up to 55% faster than the previous kiosks and allow customers to check in, change seats, print bag tags, and use many other robust features to manage their travel. Customers save an average of 19 seconds during check-in, with the average session time now under two minutes overall, and under one minute for customers who pre-pay for their bags.

Sam Shinohara, United’s Managing Director of Airport Operations in Asia-Pacific, said, “United continues to invest in elevating the Guam travel experience for our customers in the region. The Guam airport lobby now offers some of the most advanced and efficient kiosks in our system. Customers will enjoy our new check-in process, which aligns with other United hubs worldwide. The new process offers a more seamless check-in experience, faster technology, and shortens the wait time overall.”

The refreshed lobby comes ahead of the arrival of United’s first Boeing 737 MAX 8 in Guam, which is scheduled to arrive in February of 2026 and will replace its Guam fleet of Boeing 737-800s by the end of next year. The MAX 8 aircraft will offer up to 166 seats total, including up to 16 United FirstSM seats. Other features include United’s signature interior with seatback entertainment in every seat, larger overhead bins for every passenger's carry-on bag, Wi-Fi available for purchase, more extra-legroom seating, and wireless Bluetooth connectivity. 

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About United in Guam

United’s Guam-based narrowbody fleet currently serves 15 destinations, with 12 flights per day. These flights include the unique Island Hopper route that connects Guam and Hawaii through stops at Chuuk, Pohnpei, Kosrae, Kwajalein, and Majuro. United also operates up to 42 flights per week to Japan’s three largest cities, including Tokyo-Narita and Tokyo-Haneda, Osaka and Nagoya. The 737 MAX 8 will operate to all other points served via United’s Guam hub including Koror, Manila, Saipan, Yap, and Taipei, and routes between Tokyo-Narita and Cebu, Ulaanbaatar, Saipan, Kaohsiung, and Palau. United takes pride in being one of the largest private employers in the region with more than 1,000 employees throughout Guam and Micronesia.
 

About United

At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".